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TERMS & CONDITIONS

Welcome to our web www.ritarembs.com . RITA REMBS asks that you please read these terms and conditions carefully before using this website. We inform you that by accessing this website you agree to the following terms and conditions. If you do not agree to these conditions, then you may not use and access this website.

1. USER OBLIGATIONS

In general, the User agrees to use the Store, to acquire the Products and to use each of the Store’s services in a diligent manner, in compliance with the law, morals, public order and as stipulated in the General Conditions, and it shall also abstain from using them in any manner that could impede, damage or deteriorate the normal functioning of the Store by the Users which could damage the rights and properties of RITA REMBS, its providers, Users or, in general, any third party.

2. PRODUCTS AND PRICES

RITA REMBS reserves the right to decide, at any time, the Products offered to Users through the Store. In particular, RITA REMBS may, at any time, add new Products to those offered or included in the Store, understanding that unless stated otherwise, these new Products will be governed as stipulated in these General Conditions/. Likewise, RITA REMBS reserves the right to provide or to facilitate access and use at any time, without prior notice, of any of the different classes of Products offered at the Store.

The Products included in the Store will correspond as faithfully as possible as permitted by web visualization technology for those Products actually offered. The characteristics of the Products and their Prices appear in the Store. The prices shown in the Store are in Euros and they include VAT, unless indicated otherwise.

3. PROCEDURE AND METHOD OF PAYMENT FOR THE PRODUCTS

Within a maximum of twenty-four (24) hours, RITA REMBS will send an e-mail to the User, confirming the purchase. This e-mail will assign a purchase reference code, and it will detail Product characteristics, their prices, shipping costs and the data for the different payment options for the Products.

The User who acquires a product through the Store shall make the payment through the payment systems specifically detailed at the Store ( Credit card, Transfer or Paypal).

RITA REMBS will file the electronic documents, formalizing the contract, and it will forward a copy to the User when the purchase is made. The contract will be made in Spanish.

Confirmation of the order sent by RITA REMBS has no value as an invoice; only as proof of purchase. RITA REMBS will send the corresponding delivery note or invoice with the Product.

4. CUSTOMER ASSISTANCE

For any incidence, complaint or exercising of rights, the User may send an e-mail to: info@ritarembs.com.

5. DELIVERY OF GOODS

The sales territory for the Store is exclusively within the country from which the purchase has been made, and the delivery service will be for the said territory. Products bought through the Store will be sent to the delivery address indicated by the User once payment has been approved, with the maximum delivery period being thirty (30) days as stipulated by default by Law.

Most orders will be dispatched within 3 working days for orders made in Spain, subject to credit clearance, address verification and availability of items. For the rest of orders, will be 7/10 working days. For a special delivery, please contact us at info@ritarembs.com

RITA REMBS reserves the right to delay the dispatch of an order, for instance if there is insufficient stock or further security checks to verify the customer or the customer’s payment are required. We will contact you if there is a delay or items are out of stock.

RITA REMBS delivery service is provided in collaboration with different logistics operators of renowned prestige. Postal Boxes, hotels or other non-permanent addresses will not be valid for orders.

Shipping costs are not included in Product prices. When the Product is purchased, the User will be informed of the exact shipping cost.

ORDERS TO SPAIN AND BALEARS ..……………………….……… 6€
ZONE 1 …………………………………………………………………15 €
ZONE 2 ……………………………………………………………….. 25€
ZONE 3 ………………………………………………………………… 40€

ZONE 1: Germany, Andorra, Austria, Belgium, Denmark, France, Netherlands, Italy, Luxembourg, Monaco, Portugal, Poland, United Kingdom, Czech Republic y Switzerland

ZONE 2: Finland, Ireland, Norway, Sweden

ZONE 3: United States, Japan y Australia

The user has the right to cancel by contacting RITA REMBS by e-mail at the following address: info@ritarembs.com cancelling the purchase within a maximum of seven (7) workdays, counted from the date the Product is received.

The Product should be sent back with a properly completed return sheet and a copy of the delivery waybill or invoice, duly filled out, with RITA REMBS incurring the direct costs for returning the Product. Returns will be made in compliance with the instructions RITA REMBS informs the User when replying to the notification of exercising the cancellation.

Cancellation entails returning the sum paid. For such, the customer shall indicate the credit card number and the cardholder’s name on the return sheet, so RITA REMBS can make the chargeback. The period for this chargeback will be stipulated by Law.
You may not exercise the right to cancellation when the Product is not returned in its original packaging and when the Product is not in perfect conditions.

6. INTELLECTUAL AND INDUSTRIAL PROPERTY

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any licence or right to use any trademark without the prior written permission of the Website Owner.

Your use of the Website and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the Content (as described in the Content section below), including RITA REMBS Software and all HTML and other code contained in this Website.

All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by RITA REMBS and/or its third party licensors.

Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

7. DATA PROTECTION

In compliance with Law 15/99 LOPD, we inform that your personal data and other information provided through the registration form, as well as stemming from transactions made, will be included and stored in a file for processing, as RITA REMBS property until cancellation is requested.

Processing will be for developing and carrying out the sale, personalized care for the products and services acquired and improved customer service, as well as for promoting RITA REMBS’s own products and services and those of third parties associated with it. mârgarette will process these data with maximum confidentiality as their only and exclusive receiver, and it will not assign or inform third parties except for those indicated by the norm currently in effect.

The user expressly authorizes RITA REMBS to send commercial communications and promotional offers and contests, including through electronic means, from RITA REMBS and aforementioned entities.

The User may exercise rights of access, rectification, opposition or cancellation, at any time, addressing them to info@ritarembs.com

8. PASSWORDS

RITA REMBS will enable the use of personal passwords to the user who registers as such on the website. These passwords will be used to access the services provided through the website. The user will be exclusively responsible for safeguarding the passwords in the most absolute and strictest confidentiality, assuming, for such, all damages and consequences of any sort stemming from any breach or revelation of the secret. For security reasons, the password for telematic access to the services linked to the website may be changed at any time by the user. The User agrees to notify RITA REMBS immediately of any unauthorized use of his or her password, as well as of any unauthorized access by third parties.

9. JURISDICTION

This website, these terms and conditions and any contract entered into as a result of usage of this website are governed by and construed in accordance with Spanish Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of Spain.

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